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MyNAACCR and NAACCR Membership Directory Frequently Asked Questions

1. What is the NAACCR Membership Directory?
The NAACCR Membership Directory is a listing of all of the registries, organizations, employees of organizations, and individuals who have current memberships to the NAACCR.
2. What is MyNAACCR?
MyNAACCR is a feature of the NAACCR website that allows members and non-members to keep their contact information and subscription preferences up to date. MyNAACCR also allows members and employees of NAACCR member organizations to update their personal information as listed in the NAACCR Membership Directory. The main contacts of NAACCR member organizations can also manage the employees listed under their organizations in the NAACCR Membership Directory. More functions for members and non-members will be added to MyNAACCR in the future.
3. How do I create a MyNAACCR account?
To create a MyNAACCR account, visit the login page and click on the “Register” link. After filling out all required information and submitting your request, a temporary password will be emailed to you. Once you have logged in with this temporary password you will be asked to create a permanent one.
4. What if I am already listed in the NAACCR Membership Directory?
If you are already listed in the Membership Directory, a MyNAACCR account has already been created for you using the email address we have on file, but the account will be inactive. To activate the account, simply start the registration process by clicking the “Register” link on the login page. Once you enter your email address, you will be given instructions on how to activate your account. Once your account is active, you will not need to request a link to your employer as this link has already been established for you.
5. What do I do if I forget my password?
To retrieve your password, visit the login page and click on the “Forgot My Password” link. Once you fill in your email address and submit the form your password will be emailed to you.
6. I have forgotten my password and I no longer have access to the email address I signed up with. Can you retrieve my password for me?
We cannot retrieve lost passwords. We can, however, change the email address associated with your account so you can retrieve the password yourself. To have this done, please call the NAACCR Executive Office at (217) 698-0800.
7. How do I update my information in the Membership Directory if I am an employee of a NAACCR member organization?
To update your information as an employee of a NAACCR member organization, you must have an active MyNAACCR account. Once you have an active MyNAACCR account, if you are already listed in the Membership Directory, simply change your Individual Profile and the corresponding information in the Membership Directory will be updated instantly. If you are not already listed in the membership directory, see question 9. (NOTE: When you log in, next to your name in the yellow bar at the top of the page it should say “(Employee of Member).” If it does not and you are listed in the Membership Directory under your employer please contact the NAACCR Executive Office at (217) 698-0800.)
8. How do I update my information in the Membership Directory if I am a NAACCR Individual Member?
To update your information in the Membership Directory as a NAACCR Individual Member, you must have an active MyNAACCR account. Once you have an active MyNAACCR account simply log in and change the information in your Individual profile and the corresponding information in the Membership Directory will be updated instantly. (NOTE: When you log in, next to your name in the yellow bar at the top of the page it should say “(Individual Member).” If it does not and you are an Individual Member that is listed in the Membership Directory, please contact the NAACCR Executive Office at (217) 698-0800.)
9. I am not currently listed in the Membership Directory but I am employed by a NAACCR member organization and would like to be listed. How can I add myself?
To add yourself to the Membership Directory, you will need an active MyNAACCR account. Once you have registered and logged in, you will have an option called “Request Employer Link.” Choose this option and select the name of your employer in the drop-down box then submit the request. After the request has been submitted, the NAACCR Main Contact for your employer will receive an email alerting them that you have requested the link. They will then log in to approve or deny the linking request. If they approve the request, you will be listed under your organization in the Membership Directory.
10. A new person has joined our organization and we would like them to be listed in the NAACCR Membership Directory under our organization. How do we add them?
The NAACCR Membership Directory and MyNAACCR are designed around the ability for each individual to control their own information and preferences. For this reason, each person must create their account for themselves then request a link to your organization. For more information, see question 9.
11. Someone no longer works at my organization but they are still listed in the Membership Directory under my organization. How do I remove them?
Only the NAACCR Main Contact for an organization has the ability to remove listed employees from their organization. If you are the NAACCR Main Contact for your organization, you must have an active MyNAACCR account to manage the listed employees. Once your MyNAACCR account is active and you have logged in, there will be an “Organization” tab available to you at the top of the page. Click on this tab, then click the button labeled “Manage Employees.” From here you can approve or deny linking requests and also remove listed employees. Once a person has been removed from your organization, their account becomes a standard, non-member MyNAACCR account.
12. How do I opt in (or opt out) of receiving NAACCR ListServ announcements?
You must have an active MyNAACCR account to modify your NAACCR ListServ subscription preferences. Once you have an active MyNAACCR account and you have logged in, click the button labeled “Edit Subscriptions.” Once there, check or uncheck the box next to NAACCR ListServ and submit the form to add or remove (respectively) yourself from the NAACCR ListServ.